Return & Exchange. Shipping Policy

EXCHANGE, RETURN & REFUND POLICY

  • Quality products that are priced at an honest value and backed by the best customer service possible. Our customers will remain our focus in the future. We will take care of each customer, one at a time, each time we hear from him or her. After all, everything is about… Emotions and Expressions…
  • We are always looking forward to giving you the best of products at the best of prices and with the best of hopes that we continue our relations till time abides with your love for things Indian! However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return.

RETURN/REFUND POLICY:

WHEN WE PROVIDE RETURN AND REFUND POLICY ?

  • Please note that we are not accepting any returns/refunds. We only give a one-time exchange within 3 days of delivery.
  • We do not accept any return/ refund after the product is delivered. 
  • Any complaint with regards to the damage or stains should be reported to us within 24 to 48 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same. We will issue an exchange once we received the product back at our office.
  •  While we are committed to maintaining a long-lasting relationship with our customers by providing them 100% satisfaction, we are unable to accept returns or exchange of customized products.
  • Customer have to courier us of return order ( Incase of damage then only ) once we received courier then we will assist you if you want exchange or refund.
  • If Customer want refund only then we will cut charges of 40% ( Our Platform Handling charge, Payment gateway charge, Website Handling Charge ) and 60% amount will be REFUND.
  • Courier charges will pay by voucher flat 100 Rs.
  • If order had been cancelled by us then only Refund will be procedure within 7 days by same payment method.
  • If you have any questions about our return/refund policies, we’ll do our best to answer them. Please contact us at sastabazzar9999@gmail.com for more information about returns & cancellations.

CANCELLATION POLICY:

WHEN WE CANCEL ORDER ?

  • Sasta Bazzar allows you to cancel your order. If you wish to cancel your order kindly once check the terms of the cancellation.
  • If you wish to cancel the order kindly ensure that you cancel your order within 24 hours after placing the order ( If Status changed as shipped within 24 hours then also we cannot cancel order as order moved from our warehouse ). 
  • Order once moved to shipped can not be canceled.
  • In case you cancel your order before the order is shipped – you will be issued a refund within 7 days of the cancellation order. If you do not get your amount within 7 days of cancellation you can raise request on sastabazzar9999@gmail.com
  • You can send mail to sastabazzar9999@gmail.com or can contact on +91 7202035510. Once the order is delivered we don’t accept return and refund. 

EXCHANGE POLICY

WHEN CAN I EXCHANGE ?

  • Loved the product but want a different color, pattern, size? We are happy to exchange it as long as it meets the conditions.
  • Sasta Bazzar gives no question asked 3 days exchange policy. Customers can exchange with any product available on the website with a high or low amount.
  • In the case of higher products in exchange, customers have to pay the difference amount online. COD not available for the exchange request.
  • Else in case of a lower amount, the difference amount will be added to the customer’s Sasta Bazzar account as a store credit.
  • For exchange, customers have to raise exchange requests within 3 days of delivery at sastabazzar9999@gmail.com Sasta Bazzar  will not accept the request after 48 hours of delivery.
  • In case of an exchange, customers have to mail sastabazzar9999@gmail.com 
  • We will ask you to send the real image of the received product for checking the product.

COLOR AND DESCRIPTION DISCREPANCY

  • The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details, and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. Sasta Bazzar in believes that every customer placing an order is absolutely aware of these minor variations that may occur with respect to the actual color of the outfit received.

EMBELLISHMENT RELATED ISSUES

  • Apparel consisting of embellishments like beads and sequences usually has the tendency to come off.  Even with perfect handling, care and packaging this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such situations arise when you unpack or wear your attire, do not worry as it is a common issue.

 

 

Delivery & Shipping Policy & COD Terms :

We deliver to cities & towns all over India & to most countries overseas .We deliver your order packed in good Quality packaging to ensure that it reaches you in good condition through reputed courier agencies only .

All our products carry Glowmorus logo to ensure authenticity .

We request you to provide your full address at the time of order / registration along with zip code & phone number along with landmark if possible in order to make delivery process smooth & efficient .

we would not be liable if any incorrect address is provided & no refunds may be claimed by the buyer for any delay in delivery of products due to this .

We offer free shipping within India. For our overseas customers Shipping is free on purchase above INR 20,000. Shipping charges on purchase below INR 20,000 shall be mentioned at the time of checkout.

All our prices are inclusive of GST 

We shall send you send you an Email ,SMS & WhatsApp message containing tracking information once your order is shipped .

We cannot be held responsible for unforeseen delays from the carriers end as this is the third party providing the service .

We promise our customer one of the best experiences of online shopping that is hassle free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.

Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a damage product then he or she can request to the return.

The Minimum delivery period varies from 4-7 days. However, the actual delivery time may vary due to unexpected circumstances.

All India free shipping.

Custom charges might be applicable in case of delivery outside India .Customers will be liable to custom charges in such cases . 

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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